Anonymous

A Thief

She should be blasted all over the news she’s done this *** for years screwing people out of money including myself for $ 500.00 back years ago and I see nothings changed hope she goes to jail she’s nothing but trash
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Isacc Rmi

Northern Lights Nursery - Shipping Service Review

Northern Lights Nursery - Shipping Service Review
Northern Lights Nursery - Shipping Service Review - Image 2

Just got scammed out of $277.10 by Amanda Milbury. Purchased two reborn babies on Nov 3, 2016 for my daughters for Christmas.

I paid for the dolls through PayPal and never received my order. I have contacted Northern Lights Nursery through EBay probably 10 times with no response. Filed a claim against Amanda Milbury through PayPal & EBay. The only artist Amanda & Northern Lights Nursery is is a SCAM ARTIST!!

EBay gave me her phone number to call her to resolve the issue, no answer as I figured.

How can someone sleep at night knowing you are robbing children??? Pathetic!!!

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Reason of review:
Order processing issue
3 comments
Guest

I ordered from Amanda in July 2016. I kept in close contact with her through the construction of my little girl..

At that point, she told me that she had gotten so many orders and was having trouble keeping up, and that her carpal tunnel was getting worse and she was struggling through her work.. She told me it was possible my little girl might he a little late, but that she would do her best.. She didn't ever ignore my messages, and though my package was delayed a week or so, she still arrived as beautiful as I had hoped.. She truly is a talented artist, and I feel terrible that there were people that were wronged....

I wish she had come forward and told others of her health difficulties and timeline troubles.... ultimately,there would have been less problems...

Guest

i ordered 3 dolls from her and got one but not the other 2 dolls. She does good work when she wants to. I am very disapointed at the loss of the dolls and the loss of the refund I should have gottem.

Guest

I ordered from her back in September. I was supposed to receive the doll (same one as your picture shows) October 31/16.

That date came and went but no doll. Any time I contacted her I got one word responses. I finally contacted her mid November and threatened her with a lawsuit. My money was refunded within 2 hours.

She never did reply to me, only processed the refund through PayPal. I really hope you got your money back. After my experience, I read alot about her taking orders but never delivering.

Can't believe ebay allows her to continue. They should be held accountable too.

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Anonymous

Never sent my doll and is ignoring my messages

I ordered a doll in mid Oct to be completed by Dec 1st for my daughter's birthday. Before I ordered I messaged her to make sure my doll would be able to be done by then and she responded immediately saying that it could. I placed the order and gave her the details immediately. About 2 weeks prior to Dec 1st I messaged her and asked if we were still on track to receive the doll by Dec 1st and I received no response. After another week I messaged her again telling her it was my daughter's only gift and to please let me know if it was going to be late so that I could purchase something else to give my daughter for her birthday and again I received no response. 2 days prior to Dec 1st I messaged her again telling her that I understood that things come up and that if she couldn't complete the doll to please cancel the order and refund my money so I could at least get an order in with someone else to be done by Christmas and still she ignored me. I filed a dispute on ebay on 12/4th and it's now 12/6th and she is still ignoring me even though I've been nice this entire time. She could care less that a little girl didn't get her birthday gift. Now I have to wait until 12/9th to ask ebay to give me my money back and it may be too late to order her a doll for Christmas by then.
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Reason of review:
Order processing issue
11 comments
Guest

In waiting patiently for a simple reply back to my 2 emails asking for updates. After researching a little further, seems as though she has had lots of problems delivering or refunding people.

Now I'm getting really worried..

I'm approaching the 45 day mark. So will eBay not assist if its been more than 30 days?

Guest
reply icon Replying to comment of Guest-1252781

I'm not sure but from what I have read you have 30 days after your delivery window....my delivery window is not up until dec 23 even though it has been over 45 days since my purchase...look and see what your window of estimated delivery is. I'm still trying to wait but with now 15 negs I think I'm really just going to be disappointed like the rest.

Guest
reply icon Replying to comment of Guest-1253331

Any luck getting a response or getting your baby

Guest
reply icon Replying to comment of Guest-1255625

No luck here....has anyone received a baby?? Or at least money back?

I can't even file anything until the loooooong ship window has past!!! eBay should seriously do something! Seems frauduant if there is no intentions on sending a baby! And from as many negs that are adding up on her page....I doubt there are any intentions at this point to make it right to even one person let alone how ever many people she did this to.

I have not even left feedback yet so imagine how many others have not. I can tell you this 19 negs!?! Already too many baby's for one person to make!!

So she had to have known what she was doing! At some point while collecting money you would think she must of known she over sold herself and was frauding people.

Guest
reply icon Replying to comment of Guest-1255625

This all just makes me sick to my stomach. I'm angry at myself for not investigating further prior to ordering.

My daughter was just so excited to find the baby that she wanted to spend her birthday money on and I jumped after looking at soooo many.. Now I've got a very upset daughter and its heartbreaking.

I'm scrambling now to find another doll to surprise her with on Christmas morning to go along with all the clothes purchases I had gotten to go with the doll we most likely will never get. Uggggggghhhhhh!!!

Guest
reply icon Replying to comment of Guest-1255625

Do you mind me asking what your delivery window states? I called eBay and I cannot even start the process of getting my money back until the date passes...

dec 23!!! That's almost 8 weeks of waiting!! I don't understand ...not only am I being strung along by emails that have said things like you will have the baby by this date, the. I got behind so by Christmas....if she knew those were all lies based on how far I see she really is behind...why lie???

Why not refund and be honest! All these people with little girls just waiting to get a baby! It's fraud in the worst way!!! I'd rather she not keep my money and be honest so I can move along to someone else!

But holding the funds based on a deleivery window??? Seems to me she was only making sure she would have a good Christmas while ruining so many others! I hope she can never sell again! How sad because I am sure she was a good artist!

She should have just kept the money in her account and not touched it until she shipped!! That way she could have just refunded everyone!!!! From the history that I now see goes back years and years........this is not the first time but it does appear to be the worst!!

Maybe this was her exiting grand finale! Hope she enjoys her Christmas!!!

Guest

I am currently having a very similar experience. I ordered two dolls for my girls' Christmas gifts back in September.

The estimated shipping date was Oct 29. I contacted her when I didn't receive them and she told me she was behind and asked if it would be acceptable to receive them in two weeks. It's now been over a month since I last heard from her (that email), despite me sending several emails kindly asking for updates. I'm curious how you filed a dispute with Ebay?

Were you still in the 30 day window of time to receive the money back guarantee.

I am no longer in that window and will now have to file a complaint through paypal. I'm curious if she has responded to you yet.

Guest
reply icon Replying to comment of Guest-1251277

I'm curious too!! I ordered a baby in October.

after inquiring about my order she to me she was behind but I would have for Christmas.

When I ordered on eBay her feedback only had 1 neg and it was not within the month ..just within the year..now she is private with 11 negs. I'm really worried that I won't receive the doll in time for Christmas and it is too late to try and find another option at this point.

Guest
reply icon Replying to comment of Guest-1251277

I too ordered 2 dolls for Christmas on Nov 3rd. Immediately got a response when I sent a message to her with a few questions.

I have since sent numerous messages asking the status of my order to ensure I get it before Christmas and nothing! I'm pretty sure I sent over $200 to a theif.

This was my daughters "big" Christmas gift. So disappointed:(

Guest
reply icon Replying to comment of Guest-1258113

Taking money from others is fraud! I'd like to know how eBay will handle all of this because supposedly as long as I file a claim when I am allowed to do so..( just 4 more days!!!!!!) ..they will give me every dime of my money back!!

I don't know how they will be getting the money back from her!? Not my problem! So I suggest everyone that reads this to make sure they file a claim before it's too late!

I'm sure eBay will deal with all the rest! Clearly they must know fraud when they see it and when it's their money , I'll bet they do something about it to make sure they get it all back out of her!

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Anonymous

Northern Lights Nursery - Review in Kids' Stores category

I am experiencing this currently through ebay. No responses period and too much time has passed to get a refund through ebay.
View full review
Reason of review:
Return, Exchange or Cancellation Policy
1 comment
Itzamara Zdv

E-bay did this same thing to me ... never ever again will I order from them when her post clearly said 30-90 days to make they should not have denied me my money back from a thief when they had multiple complaints from customers and they new exactly who she was and stated to me myself weve had multiple complaints about her but yet they comtinued to let her screw people over .. $500.00 was a lot of money for me to lose .

Anonymous
map-marker Greenwood, Missouri

Northern Lights Nursery - Doll Review from Greenwood, Missouri

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Northern Lights Nursery - Doll Review from Greenwood, Missouri
The doll I got from her was absolutely gorgeous it didn't take long for her to come the painting was beautiful she's an amazing artist she does everything asked of her just an amazing woman
View full review
Reason of review:
Good quality
Anonymous
map-marker Hamilton, Ontario

Northern Lights Nursery - Kimber Donna Rubert Sculpt Review from Hamilton, Ontario

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I received mine. From purchase to receiving my reborn, it was 6 weeks. Amazing work!
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Reason of review:
Fast order processing
1 comment
Guest

I wish I hadn't left Amanda's northern lights nursery.she does great painting.i went to lil Darlins Nursery I received all color of dolls that I asked for a biracial doll and their idea of a biracial doll was one that looked like it was totally sunburned.im still trying to figure out if saskia has mohair in his head.or a wig.he has no haircut.i don't know but it's too thick to be a rooted job.

Anonymous
map-marker Danville, Illinois

Northern Lights Nursery - Customer Care Review from Danville, Illinois

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Northern Lights Nursery - Customer Care Review from Danville, Illinois
Northern Lights Nursery - Customer Care Review from Danville, Illinois - Image 2
My babies are exquisite. They took about 5 weeks to complete and were priced beyond fair. Amanda was so nice to do business with. She did everything I asked and they are more beautiful than I could ever imagine. I don't understand the negative comments on here and hope that everything was resolved for everyone. I will definitely order from Northern Lights Nursery again. Thank you Amanda!!
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Reason of review:
Good customer service
Anonymous
map-marker Astoria, New York

Northern Lights Nursery - Reborn Doll Review from Astoria, New York

Northern Lights Nursery - Reborn Doll Review from Astoria, New York

If you order a custom doll.i have 1home and1being made.think of all the coloring the eye color you ask forthe magnets the hair color the weighting.the genesis heat paint.ihad a six week wait .she is perfect.i love this doll .crystal.sculpt.so worth waiting for.thiis artist amanda is perfection. I ordered Liam which amanda is in the process of making.is amandas work worth waiting for?

Absolutely. YOU CANT BEAT HER PRICES.She cant be making a big profit.SO IF YOU WANT A FACTORY MADE DOLL GO TO THE TOY STORE AND GET 1 OFF THE SHELF.AMANDA IS A ARTIST.NOT A FACTORY.....

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6 comments
Guest

AMANDA AND NORTHERN LIGHTS NURSERY ROCKS.

Guest
reply icon Replying to comment of Guest-1244141

I ERASE EVERYTHING GOOD I HAD TO SAY ABOUT AMAN!DA AND NORTHERNLIGHTSNURSERY.GOOD FOR NOTHING.BIG TIME SCAMMER.

Guest

How can i cant them to make me one

Guest

NORTHERN LIGHTS NURSERY IS THE PLACE TO GO TO GET a real weighted reborn baby.I'm on order number3 REMEMBER THERE IS A WAIT FOR THES BABIES.WELL Worth The wait.

Guest

I am not pissed with northernlightsnursery.i am pissed with the people trying to ruin the reputation of a person who works very hard to have her business.amanda is a true and honest artist that all she does is bring smiles and baby hugs andbringslove into your heart.

Guest
reply icon Replying to comment of Guest-1112482

Maybe you should check out the now 31 negs on her eBay account with pissed of buyers!!!! Scam artist all the way!!!!

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Anonymous
map-marker Garner, North Carolina

Review in Toy Stores category from Garner, North Carolina

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Northern Lights Nursery - Review in Toy Stores category from Garner, North Carolina
I just ordered a doll from Amanda with Northern Lights Nursery, Feb 2015 I am overly pleased with my doll, and surprised to hear all the bad reviews, she was great to work with and made my doll just as I order and she is so real and life like. I will order from her again. One of the best reborns I have purchased and I am extremely hard to please and never write good reviews but feel this artist needs to shine.
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Reason of review:
Good quality
6 comments
Guest

how can i get in contact with her so i can get me a doll made

Guest

I placed an order back in January and have had no reply nor the doll that U ordered. Have sent several emails and no reply back. Calling my credit card company as I only ordered one doll and was charged for 2.

Guest

I also ordered a crystal sculpt from amanda andi am crazy in love with my purchase.I'm in the process of baby #2 the liam sculpt.i wont be receiving her until march 15 .anytime i have a question.i head straight for the laptop.i always get a answer to my questions within a few hours.amanda gives you what you want.before the end of the year I'm sure amanda will be making my baby #3.Eve

Guest

pretty baby

Guest

Wow is that really a doll???? She looks real..wow. awesome doll :) ive never heard of this doll,but i will look into it now.

Guest

That doll looks ***

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Yunior Jom

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

Review in Toys category from Phoenix, Arizona

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I just received a reborn done by the artist Amanda Milbury & was more than pleased. The reborn was gorgeous & came just as I'd expected. Her micro-rooted hair is lovely. I was very nervous based on what I found on-line about her but feel, after receiving my reborn, the incident most cited must be an isolated incident. I am difficult to please, in that I want specific things included or deleted from the reborning process & Amanda accomodated my EVERY request. I am already in discussions w/her re:a 2nd sculpt & would NOT hesitate to recommend her to anyone anywhere considering her doing a reborn for them. She does exquisite work & is easy to work with. Whatever the issues in the past, they do NOT apply today. There's no need to fear working w/this artist; you will be very pleased, I'm quite sure.
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Reason of review:
Good quality
Anonymous
map-marker Phoenix, Arizona

Northern Lights Nursery - Reborn Doll Review from Phoenix, Arizona

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Clearly you do not know much about REBORNS; they are EITHER awake or asleep sculpts. They are NOT like a regular,cheap doll. You CHOOSE an awake or an asleep kit & the artist "rebirths" it from a very minimal sculpt, that is mass produced by only a handful of companies. Look up "REBORNS" on-line & you can see an extensive explanation about the medium. Many sell for $500-$2K, or more, so Amanda's prices reflect a more "stripped down" model, in order to save folks money. As w/anything, you get what you pay for; just as a Cadillac costs more than a Chevy, there are levels of quality. If you want a Cadillac, look elsewhere. If you want an adorable reborn, Amanda's can't be beat! However, a "reborn" is not meant to be a TOY; they are a COLLECTOR'S items, meant to be displayed & handled by ADULTS only. They were never meant to be toys!
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Anonymous
map-marker Bath, Ontario

You do not get what you pay for

We ordered 2 girls , 1 boy, got 3 girls. Amanda solution changed the clothes and cut the dolls hair,SERIOUSLY !!! We can't change 4 days to Christmas , try telling a 8 year old she got the order wrong. They also sent 2 with the eyes closed and the third one very homely. FEEL like we got the end of the inventory.....The web page shows so many beautiful babies , and we get 2 with the eyes permanently closed and one that isn't the least bit cute.Our granddaughter wanted twins. What a HUGE dissapointment...... One very dissapointed Nana & Grandpa
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Reason of review:
Not as described/ advertised
1 comment
Guest

I got 3 beautiful custom made dolls by AMANDA.HER DOLLS. ARE THE BEST.I got 1from another nursery.that was really bad.

Jennifer F Sff
map-marker West Sacramento, California

Northern Lights Nursery is a Fraud No Doll and NO REFUND

I purchased a reborn doll from her and it took over 10 weeks to receive the doll. When I got the doll it wasn't what I ordered, so I sent it back along with my daughters hair to be used on the new doll. It's been 12 weeks now and when I contacted Amanda Milbury to ask about my order, she told me she was sick and lost my info. She won't give me a refund and she won't send me a new doll. She has also used my daughter's hair on her other dolls for other clients. Because it's been more than 45 days EBay and PayPal won't work with me to get a refund and I can't leave feedback on the purchase to warn others about my experience. I think she takes so long to make the dolls for this reason. It's fraud, I'm out $300.00 and my daughter's hair. I have no doll to show for it.
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Loss:
$300
9 comments
Guest

AMANDA TAKES 6weeks to totally finish making yourcustomized reborn baby.included is everything coloring eye color paci magnet and reining. AMANDA IS A SWEETHEART.I HAVE 2of her babies.

1is the crystal sculpt who is now ALLIYAH. The #2baby is LIAM WHO IS NOWHEAVEN.DON'T TALK Bad about her to me.her work is AAAAAAAAA+++++++++++++++++++

Symeon Cgg

I live in sacramento, ca. I'm sorry that you had a bad experience with reborning.

There are scammers out there. If you are still wanting a reborn, I have many you can chose from, or I'd be happy to make one for you for the cost of the supplies only!

Even your daughters hair. Good luck to you.

Guest

I ordered a doll from her and paid up front. I wrote to her often and always got some excuse or another.

One excuse was she'd gotten half through rooting her hair and ran out and had to order more.

Finally after 6 months I asked for my money back and was told she no longer had it so I said to just post it as is and I'll finish rooting it myself and don't weight it either so that would save on postage even though the postage was calculated in the order. When the doll arrived after SIX months it was bald as a badger, so much for the story of having it half done, I even had go buy the hair myself just to finish the doll.

Guest

I have purchased 2 dolls from Northern Lights Nursery and one of them was a little bit late but it was absolutely PERFECT when it arrived. I think you are all attacking this woman because you expect too much or you have something mixed up.

She's the sweetest lady I've ever worked with to get a doll completed ( I have 5 total) And her craftsmanship is simply marvelous.

Guest
reply icon Replying to comment of Guest-644897

I also won an ebay auction for one of Amanda's reborn dolls. She shipped it immediately.

The most beautiful doll arrived in a few days. The craftsmanship and attention to detail is amazing. She is really very good at this.

I read some other bad reviews from people who sent her money through eBay. I'm not sure how she could have defrauded people on eBay and still have 100% good feedback.

Guest

I got a reborn from her two years ago and i got her later than i expected but i got exactly wat i expected and more. My lovely baby girl is the sienna sculpt by denise pratt and weights about 5 punds and is 20 inches long.

i love her to death and northern lights nursery sure didnt scam me she must have gone down hill since i got my baby 2 years ago.

well im sorry for your guys lucky. check me out on youtube Sophiesmommy98.

Guest

hi i purchased a doll in may 2012 and havnt recieved the doll or a refund ,i lost over £200.00 ,she is *** of the earth ,pleading she does this to keep her kids what about my poor daughter who has no doll and me no money .ALL AS I CAN SAY IS DO NOT USE THIS WOMAN .

Guest
reply icon Replying to comment of Guest-635758

Perhaps because you are oversees Customs had something to do with the delay of your doll? Refunds are not something you can expect when you pay for a doll upfront and ask for a special order because that money has to be used for supplies that she can't turn around and use on another doll because it was built to suit YOUR order. I don't know the particulars but it sounds to me like you're slamming this woman so late, after the fact of the purchase because you have nothing better to do with your time.

Guest
reply icon Replying to comment of Guest-644899

You are way out of line. This woman is a WELL KNOWN SCAMMER!

Google her name for goodness sakes. She has been complained about all over Facebook and Dollfan and probably a lot of other doll forums too. She takes money then she give excuse after excuse till months or years have gone by and leaves the customer with nothing or a very shoddy reborn. Sorry but as someone doing a service for someone who is being PAID to do it she OWES them SOMETHING no matter what country they are in!

Just because you are THE ONE lucky customer who got what they paid for does not mean she is a good or trustworthy reborner.

She is a liar and a fraud and a scammer. Period.

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Anonymous

Unhappy Customer

I ordered a doll from her and paid up front. I wrote to her often and always got some excuse or another. One excuse was she'd gotten half through rooting her hair and ran out and had to order more. Finally after 6 months I asked for my money back and was told she no longer had it so I said to just post it as is and I'll finish rooting it myself and don't weight it either so that would save on postage even though the postage was calculated in the order. When the doll arrived after SIX months it was bald as a badger, so much for the story of having it half done, I even had go buy the hair myself just to finish the doll.
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1 comment
Guest

That's awful. How can a business woman do something like this to you and expect her business to make it?

If she was unable to complete the doll, she should have told you and sent the money back immediately. These types make it hard for reputable doll makers.

Anonymous
map-marker Brantford, Ontario

Seller is a fraud.

I won the bidding on a reborn doll, she sold it a few hours later to another person but said she would make another using same kit, it would take a few weeks. I contacted her several times, first she was waiting for paint, she was sick etc. No doll, no refund, no correspondence from her (would not answer my email). Contacted Ebay, they did nothing and did not take her of their sellers list. Ebay would not give me further information on her. Their "advice" was contact the FBI. Why did Ebay continue to allow "Northern Lights Nusery" to advertise her reborn dolls after receiving several other complaints during 2012.
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Loss:
$400
1 comment
Guest

Did u contact pay pal. ? She has screwed me also

Anonymous
map-marker Olyphant, Pennsylvania

Amanda Milbury- Northern Lights Nursery

I, too, purchased a custom doll from Amanda back in July, paid for it and never received the doll. I contacted her many, many times and all I got was excuses about being sick, have family issues, and all sorts of excuses. It is now December and I still have no doll and no refund even though she promised to refund my money. She is constantly putting new auctions on ebay for her dolls and on her facebook. She is a dishonest person and a thief. I have no idea how many people she has scammed in this manner....I know of quite a few!
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4 comments
Guest

Same thing with me. I'm reporting her to FBI for Internet fraud

Guest

her name&nursery name is all over the internet! why is no one stopping her?

Guest
reply icon Replying to comment of Guest-613530

No one is stopping her because the bad reports are perhaps a half dozen total and everyone loves to kick someone when they are down. If you read the majority of posts about Northern lights nursery you will notice that they are not from people who bought dolls, but OTHER doll makers slamming her so they look good.

Please realizes she has over a 99.7% positive rating on Ebay. You don't get that kind of rating being a fraud. She has sold THOUSANDS of dolls over the years. You see half a dozen complaints and everyone else jumping on the band wagon and they've never ACTUALLY purchased a doll from her.

Please do your research and pay attention to what you read.

I LOVE her dolls and I have purchased two myself. I would love to buy from her again when I can afford another doll!

Guest
reply icon Replying to comment of Guest-644902

Might better check her feedback again!!, she has always been a scam!! Back then and right up until now when she sucked me into it and had only 1 neg!!!

Now...2 months later??? No doll and 31 negs!!!

Yeah!! Big time scammer!!

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